COVID-19

All of the information you need in one place.

COVID-19 we’re here for you

As the COVID-19 outbreak continue to evolve, we remain committed to ensuring the safety and wellbeing of our customers and our employees. We want to keep you up-to-date as the situation changes on an hourly basis.

COVID-19 Resource Guide

Our brokers are committed to providing you outstanding service during these challenging times, and are here to help you with all of your insurance needs and beyond.

GoldKey Office Updates:

As a valued customer and member of our community, your safety and wellbeing are of the utmost importance to us. As COVID-19 continues to spread in Alberta, we know how important it is to practice social distancing in order to help mitigate the transmission of this virus.

At this time, we are keeping our GoldKey Insurance and Registry offices open, but we recommend using our other channels for your insurance needs. We are here to provide support in any way we can, and to help you manage your insurance during these uncertain times.

Connect with us:

We are available to help you with all of your insurance needs by:

  • All insurance transactions including payments can be made over the phone with one of our experienced brokers. 403-934-5959
  • Download our myGoldKey app or login online to view your policy details, payment schedule, view/print pink cards, initiate a policy change and so much more. Learn More.
  • Connect with one of our brokers over email
  • Payments can be made over the phone with one of our brokers.

 

No services will be disrupted at this time.

Please be advised that due to the storms over the weekend, we are experiencing higher than average call volumes.

To make a claim, we recommend calling your insurance company directly to expedite the process. Click here to find your insurance company’s claims line